Product overview

Casewhere is a case management, process standardization, and workflow automation system. Casewhere makes it possible to create seamlessly integrated processes that tie together applications, internal and external actors, and data stores. With its extremely open architecture, the user can easily and quickly build up a solution for their organization where all the business systems work and share data. To do this, Casewhere provides a variety of building blocks (products) that you can combine into a solution that serves your needs.

We understand that every organization has its own unique business process. Thanks to the open architecture of Casewhere, we can always customize and modify the products to make them best suit your solution needs. In Casewhere, we have categorized the offered products into the following main types:

  • Plugin: .NET libraries developed on top of the Casewhere plugin framework to provide custom functionalities of Casewhere.
  • Template: A reusable piece of code, script, or configuration to help you quickly implement a functionality with a minimum customization effort.
  • Theme: A package to customize the appearance of the worker sites, including layout, color and typographies.
  • Widget: Plug-and-play UI components that display information or provide a specific way for a user to interact with the system.
  • Component: A set of Casewhere resources, processes, workflows, data classes, plugins, and widgets, bundled together to help configurator/developers handle specific tasks.
  • Application: A set of Casewhere resources, processes, workflow, data classes, even other products, bundled together to help end users to archive some business goals.
  • Integration: Applications or components designed for connecting one system to another.

Let us take an example of using products in Casewhere. Email is the most common function in any solution, and in Casewhere you can easily add a product that will manage the whole life cycle of the emails, from creation, queuing to sending using different strategies:

  • Define email templates
  • Setup queued, scheduled, or manual email sending
  • SMTP configuration
  • Email monitoring

In conclusion, by using diverse types of products the user can quickly and easily build up a solution in a short amount of time with flexibility and scalability.