Component: Comment Box

Introduction

Providing comments and taking notes are must-have features in most case administration systems. Implementing a good comment system, however, is not simple. This component is designed to work out of the box for any Casewhere application. You can also customize the look and feel to provide a good experience for your application users.

Features

  1. Add a new comment

    Add new comment

  2. Track comments

    The comment can be tracked by

    • Username
    • Created on date
    • Modified on date

    Tracking comment

  3. Edit a comment

    The comment owner can edit their comment at any time, even after the message is closed.

    Edit comment

  4. Mark a comment as resolved

    Each comment can be a task, and the user can resolve the task by checking the resolve checkbox.

    Resolve comment

  5. Easy and fast configuration

    It's as simple as adding a comment. To enable the feature for your application, drag and drop the widget into a page or a workflow. Finally, configure the context so that Casewhere knows which case the comments belong to. See the configuration section for more details.

Installation

Requirements

Casewhere 2.6.10 or later

Configuration

  1. Import the product.
  2. Enable the feature by adding the comment widget into your pages/workflows.

Example

You can use this widget in the workflow by following these steps:

  1. Create a workflow and a Form Activity.

  2. Create a widget container, select cwcmbox_comment

    comment_box_v_1.0.0_3

  3. Enter a parameter called Id so the widget knows which case the comments belong to

    comment_box_v_1.0.0_4

  4. The widget will recognize and render all comments for the related context (e.g., Application, Customer, User, ...).

    Overview comment

Releases

1.0.0

Changelog

  • Comment widget

Download (login required): Comment Box v1.0.0

Roadmap

  • Export comments
  • Add tags